It takes a lot of courage to decide
you want to do something new.
We lead service design projects in your company to create or improve products and services. A project can take on many forms and address a variety of needs but the core of this service includes applying service design methodologies to both see the big picture and then fix detailed views of a particular challenge.
Sometimes you need a neutral third party partner to help you work through a problem or see things from a new perspective. Our role in a consultant context is to analyze a specific issue inside or outside your company, and help you design a clear picture of the current state. We will help you identify pain points and prioritize which ones to solve.
As specialists in Service Design methodologies, we believe that transferring this knowledge to your team will empower your companies to adopt the design mindset for ongoing innovation. Our customized training programs will guide your teams to thinking with empathy and creativity and set them up for solving relevant challenges now or in the future.
As designers we think by doing. A workshop is a hands-on activity that helps people to exercise what they might know in theory but is hard to practice as an individual or in a group. The difference between trainings and workshops are that workshops will focus on solving a specific challenge or developing a specific idea, while trainings use more general examples.
Sometimes we need an inspirational experience design to kick-start our thinking or inspire loyalty. Guided by the arts, creative trends in different fields, behavioral science, and immersive experience design, we help bring a special spark of magic into a project or team, to leave you inspired long after we have left.
Teams looking for an inspirational internal activity that is not tied to a specific project
Brand managers who need creative ways to engage their customers